Information for CANDIDATES

Thank you for choosing to complete your assessment with Workplace Training. Please find enclosed information you should know when you or your team are completing a ConstructSafe test or training course with us.

Who are Workplace Training

Workplace Training is a small team of specialist trainers and assessors who possess many years practical experience in the provision of training and assessment activities for adult learners.

Workplace Training is accredited by ConstructSafe as an Independent Testing Centre. A key point here is that we are independent and impartial in our provision of assessment services.

Key Contacts

What to Expect

The ConstructSafe Programme is not a training course; it is an online test administered by an Accredited Testing Centre which assesses basic health and safety competency. The test is delivered through touch screen tablets provided by Workplace Training, supported by an audio feed to assist candidates with reduced literacy skills or who have English as a second language.

Pre-registration

Workers can now pre-register online by visiting www.constructsafe.kiwi 

  • This will mean you are given a ConstructSafe number before taking your assessment. 

  • Pre-registration is free for the worker 

  • Ensuring detail accuracy as the worker is in control of the information entered

Please ensure you bring your ConstructSafe number with you if you 'Pre-register'

For further information, please contact us and we will be happy to talk you through the process or send you through instructions via email.

ConstructSafe Test Fees

Workplace Training will provide a quotation of testing fees upon request. Written quotes provided by Workplace Training are valid for 7 business days. 

General

  • Should candidates not successfully pass the test on their first attempt, they are eligible to immediately resit the test for an additional fee.

  • All resits must be completed within 30 days of an unsuccessful test. Where the candidate does not resit the test within 30 days, the candidate in accordance with ConstructSafe requirements will be required to pay the full cost of the test again as identified above (i.e cost equivalent to that of 1st attempt). Please note $60 of the 1st and 3rd test per person is paid directly to ConstructSafe by Workplace Training for their management of the Programme.

  • All identified costs are GST exclusive.

Training Locations

Your Workplace -  we can complete the ConstructSafe test at your work site by prior arrangement.

                                                                  

Time Required

 

We allow 1.5 hrs for the completion of the candidates first attempt and or completion of a resit where required. Where a candidate fails to complete their first and/or resit test within 1.5 hrs, the candidate will be considered not to have successfully completed the test. The candidate has the option of resitting the test for an additional fee as specified within the above Clauses.

Safety

Candidates must comply with all safety procedures that relate to the completion of testing or the provision of training by:

  • Obeying safety instructions of test centre staff

  • Not being under the influence of alcohol or drugs

The completion of testing or training is subject to cancellation in the event of unsafe conditions. Our Test Centre Team will make a decision relating to safety concerns in consultation with candidates.

Respect for Others

More often than not there will be other people being tested with you. Please respect the rights of other people and our team by refraining from:

  • Inappropriate language, acts or gestures

  • Harassment or threats of any form

  • Disruption behaviour which impacts others

If you are requested to leave the training / assessment session due to your behaviour, no refund of fees paid will occur. 

Smoking Policy

Smoking is only permitted in designated smoking areas identified by our Test Centre team.

Time Keeping

Assessment or course start and finish times must be adhered to. Please arrive 5-10 minutes prior to exam start time. Latecomers will only be accepted at the discretion of our Test Centre team.

Mobile Phones and other Business Tools

Please ensure phones and other communication equipment are switched off during all assessment or training sessions.

Consequences

If following a verbal warning, or warnings, a candidate continues to fail to adhere to any of the enclosed stated terms and conditions, or reasonable instruction from a Testing Centre Team member, the candidate will be requested to leave the assessment/course.

Pre-requisite Knowledge

We recommend candidates revised the ConstructSafe Tier 1 Learning Framework document prior to the completion of the test.

Photo Identification

All candidates completing the ConstructSafe test must make available to the Test Centre at the time of testing either a NZ Drivers Licence, Passport, or Firearms Licence. Failure to provide ConstructSafe approved ID will prevent you completing test. Where a candidate is unable to present approved ID, a refund of fees paid will be at the sole discretion of Workplace Training.  

Assistance Required
  • Please advise our team (in confidence) before the start of the assessment of any physical or learning/literacy difficulties you, or in the case of employers, your employee, may have e.g. difficulty in reading or hearing.

  • If trainees have difficulties during the course they should not hesitate to talk to our team.

Withdrawals/Cancellations/Refunds

If you are unable to attend a test or training course, the following applies:

  • Cancellation on schedule day of test / training – no refund of fees or other non- refundable travel or other costs already invoiced

  • No show on day of test / training – no refund of fees other non- refundable travel or other costs already invoiced

  • Requested to leave training / assessment due to your behavior – no refund of fees

  • Written cancellation (email or txt) 24 hrs prior to scheduled test / training – fees will be carried over to an alternative mutually convenient day/time

We are happy to substitute attendees with appropriate warning and as long as they meet any required criteria.

At the sole discretion of Workplace Training, circumstances which prevent a candidate from completing an assessment or training course will be considered with regards to the refund of fees.

Administration Fee

 

Where a request for cancellation of services is received a minimum of 24 hrs prior to the intended time/date of services to be delivered, AND a refund of fees is requested, a full refund will be made by Workplace Training excluding an administration fee of $15 +gst.

ConstructSafe ID Cards

 

On successful completion of the assessment, ConstructSafe issue an ID card for the candidate. This is normally undertaken within 4 weeks of the test date.  Workplace Training upon receipt of the cards from ConstructSafe, will send the card to you via normal post to your nominated address. Please note we are unable to take responsibility for any cards that are lost in the post.  Replacement cards can be requested at a cost of $40 / card.

Workplace Training reserves the right to withhold ConstructSafe cards until all outstanding debt has been settled. Where debts are not settled in full within 2 months of the completion of testing and invoicing, Workplace Training reserves the right to request ConstructSafe to rescind the candidates approval status. All outstanding debts at this time shall be forwarded to a debt collection agency for collection.

Re-Assessment Procedure & Costs

The opportunity for re-assessment is available if the candidate doesn’t achieve competence. Additional fees normally apply for re- assessments as identified in the above Clauses, and our associated Terms and Conditions

Complaint / Appeals Procedure

Complaints arising from any course or if you wish to appeal any judgment or finding relating to your assessment please:

  • Discuss with our assessment / training team at the time.

  • If you are still not satisfied, appeal in writing within 24hrs to our management team, info@workplacetraining.nz

  • If still not satisfied, please contact ConstructSafe as soon as possible.

Privacy

Personal information or business information supplied by customers in training/coaching sessions will be treated as confidential. It will not be disclosed to a third party (excluding ConstructSafe) without the client's prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

Terms and Conditions.

 

By attending any testing and/or training conducted by Workplace Training, you are agreeing in full without exception to the above clauses and requirements including our Terms and Conditions

New Zealand Biosecurity Academy Ltd

trading as Workplace Training 

All prices are in New Zealand dollars

and exclude GST unless otherwise stated